1. The service
CaseMCP connects a Customer-authorized AI assistant to a Customer-authorized case management system using the Model Context Protocol. Available features depend on the connected system, the AI client, account settings, and whether Customer has enabled write access.
We may improve or change the service over time. We will not knowingly remove a published CaseMCP connector hostname or path that existing customers depend on without providing a reasonable replacement or transition.
2. Eligibility and authority
You must be at least 18 and able to form a binding contract. If you use CaseMCP for a firm or other organization, you represent that you have authority to bind it to these Terms and to authorize CaseMCP to access the connected systems and data.
3. Accounts and licenses
A CaseMCP account represents a firm or organization. Customer is responsible for its administrators, license assignments, authorized users, and all activity under its account. Licenses are assigned by email and may not be shared by multiple people. Customer must keep account information accurate and promptly remove access for anyone who is no longer authorized.
Customer must protect sign-in codes, passwords, access tokens, and CaseMCP URLs containing connection tokens. A tokenized connector URL is a bearer credential: anyone who has it may be able to use the connected system within the permissions granted to CaseMCP. Customer must rotate or delete it if exposure is suspected.
4. Connected systems and customer instructions
Customer authorizes us to access and exchange information with each case management system, AI assistant, and related service Customer connects. Customer represents that it has all permissions needed for us to process that information and perform Customer’s instructions. Customer is responsible for configuring its connected services and for their separate fees and agreements.
CaseMCP is not endorsed by a connected provider unless expressly stated. Third-party services may change, suspend, or discontinue APIs or features. We are not responsible for a third-party service or for a failure caused by it.
5. AI output and professional responsibility
AI systems can misunderstand instructions, omit relevant information, and produce inaccurate output. CaseMCP is a technical connection, not a law firm, lawyer, legal research service, or substitute for professional judgment. It does not provide legal advice.
Customer and its users are solely responsible for reviewing source records and AI output before relying on it, communicating it, filing it, or using it in a matter. Customer remains responsible for legal services, deadlines, privilege, confidentiality, supervision, professional obligations, and decisions made using the service.
6. Write access and consequential actions
Connections are read-only by default. An account administrator may enable write access, which makes supported write tools available to authorized AI clients. Enabling write access authorizes CaseMCP to submit actions approved or initiated through those clients.
Customer must review the target, content, and consequences of a write before approving it. APIs and connected systems may accept data that is incomplete, invalid, not visible in the expected interface, or difficult to reverse. CaseMCP may add safeguards, but they do not replace Customer review or the connected system’s access controls, backups, and audit procedures.
7. Acceptable use
Customer will not, and will not permit anyone to:
- access data or systems without authorization;
- use CaseMCP in violation of law, court order, professional duty, or another person’s rights;
- probe, disrupt, overload, bypass, or defeat security or usage controls;
- reverse engineer the service except to the limited extent a law expressly permits it;
- resell, sublicense, or provide CaseMCP as a service bureau without our written permission; or
- use the service to build a competing product or to introduce malware, destructive code, or unlawful content.
8. Customer data, privacy, and confidentiality
“Customer Data” means information submitted to, retrieved through, or processed by CaseMCP for Customer. As between the parties, Customer retains its rights in Customer Data. Customer grants us the limited rights needed to host, transmit, process, secure, and support Customer Data to provide the service and comply with law.
We will use Customer Data only to provide, secure, maintain, and support CaseMCP, to follow Customer’s instructions, and as otherwise described in our Privacy Policy. Each party will protect the other party’s nonpublic confidential information using reasonable care and will use it only for the relationship under these Terms.
If the parties execute a data processing addendum or business associate agreement, that agreement controls for the data and subject matter it covers. These Terms alone do not make CaseMCP a business associate or establish that every configuration is appropriate for protected health information.
9. Security and incident cooperation
We maintain reasonable safeguards designed to protect Customer Data. Customer acknowledges that no service is completely secure. Customer will notify us promptly of suspected unauthorized use and cooperate in reasonable steps to contain it. We will notify Customer of a confirmed security incident involving Customer Data as required by applicable law or an executed agreement.
10. Fees, trials, and taxes
Customer will pay the fees and taxes shown at purchase or in an order form. Unless stated otherwise, subscriptions renew automatically at the then-current quantity and billing interval until canceled. Trial access ends when the stated trial period expires unless Customer begins a paid subscription or we grant other access.
Customer may cancel through the account dashboard or by contacting us. Cancellation stops future renewals and does not refund fees already paid, except where required by law or stated in an order form. We may suspend access for unpaid amounts after reasonable notice. A payment that is temporarily past due may remain available while the payment processor retries it.
11. Ownership and feedback
We and our licensors own CaseMCP, including its software, documentation, design, and related intellectual property. Subject to these Terms and payment of applicable fees, we grant Customer a limited, nonexclusive, nontransferable right to use CaseMCP during the subscription term for its internal business purposes.
If Customer provides feedback, Customer grants us a perpetual, worldwide, royalty-free right to use it without restriction or obligation. This does not give us rights in Customer Data.
12. Suspension and termination
Either party may terminate these Terms if the other materially breaches them and does not cure the breach within 30 days after written notice. We may suspend access immediately when reasonably necessary to prevent harm, address unlawful use, protect data or systems, or comply with law. When practical, we will limit a suspension and give Customer notice and an opportunity to resolve the issue.
On termination, Customer’s right to use CaseMCP ends and Customer should revoke CaseMCP in each connected system. Sections that by their nature should survive will survive, including payment obligations, confidentiality, ownership, disclaimers, limitations, and dispute terms.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASEMCP IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT AI OUTPUT, THIRD-PARTY SERVICES, OR THAT THE SERVICE WILL FIND EVERY RELEVANT RECORD OR PREVENT EVERY INCORRECT ACTION.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.
EXCEPT FOR CUSTOMER’S PAYMENT OBLIGATIONS, A PARTY’S INFRINGEMENT OR MISAPPROPRIATION OF THE OTHER PARTY’S INTELLECTUAL PROPERTY, OR LIABILITY THAT CANNOT LEGALLY BE LIMITED, EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO CASEMCP WILL NOT EXCEED THE AMOUNTS CUSTOMER PAID FOR CASEMCP DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
15. Indemnification
Customer will defend and indemnify Provider and its affiliates, officers, directors, and employees against third-party claims arising from Customer Data, Customer’s connected systems, Customer’s instructions or use of AI output, or Customer’s violation of these Terms or applicable law. We will promptly notify Customer of a claim and provide reasonable cooperation at Customer’s expense. Customer may not settle a claim in a way that admits fault by or imposes an obligation on Provider without our written consent.
16. Governing law and disputes
Nevada law governs these Terms without regard to conflict-of-law rules. The state and federal courts located in Clark County, Nevada will have exclusive jurisdiction, and each party consents to venue and personal jurisdiction there. Before filing a claim, the parties will make a good-faith effort for at least 30 days to resolve the dispute informally.
17. General terms
Neither party is liable for delay caused by events beyond its reasonable control. Customer may not assign these Terms without our written consent, except as part of a merger or sale of substantially all its assets; we may assign them as part of a reorganization, financing, merger, or sale. The parties are independent contractors. There are no third-party beneficiaries.
If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest will remain effective. A waiver must be in writing and is not a continuing waiver. These Terms, any applicable order form, and any signed addendum are the entire agreement about CaseMCP and replace earlier discussions on that subject. An order form controls over these Terms only where it expressly says so.
We may update these Terms. We will post the updated version and give notice of material changes when required. Continued use after the effective date of revised Terms constitutes acceptance. If Customer does not agree, it must stop using CaseMCP and cancel before the revision takes effect.
18. Contact
Questions or legal notices may be sent to hello@casemcp.com or:
Record System, Inc.
817 S Main St
Las Vegas, NV 89101
United States
+1 702-337-3127